Last updated: July 29, 2026
The Fill Collective respects your privacy and is committed to handling personal information thoughtfully and responsibly.
Information We Collect
When you visit, browse, make a purchase, create an account, contact us, or subscribe to communications, we may collect information such as:
- Name, email address, billing and shipping details
- Order, payment, transaction, and customer-service information
- Device, browser, IP address, and website-usage information
- Marketing preferences and interactions with our communications
Payment information is processed through Shopify and approved payment providers. We do not directly store complete payment-card details.
How We Use Information
We may use personal information to:
- Process, fulfill, and deliver orders
- Provide customer service and communicate about purchases
- Prevent fraud and protect the store
- Improve our products, website, and customer experience
- Send marketing communications when consent or applicable law permits
- Meet legal, tax, accounting, and regulatory obligations
How Information Is Shared
Information may be shared with service providers that help operate the store, including Shopify, payment processors, shipping carriers, analytics providers, email platforms, customer-service tools, and professional advisers.
We do not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” under some privacy laws, and eligible customers may have the right to opt out.
Cookies and Analytics
We and our service providers may use cookies and similar technologies for essential store functionality, analytics, personalization, fraud prevention, and marketing. Available privacy and cookie controls may vary based on location.
Your Choices and Rights
Depending on applicable law, customers may request access to, correction of, or deletion of personal information, or may object to certain processing. Marketing emails can be unsubscribed from using the link provided in the message.
Requests may be sent to info@thefillcollective.com. We may need to verify the request before completing it.
Data Retention and Security
Information is retained only as long as reasonably necessary for orders, customer service, legal obligations, dispute resolution, and legitimate business purposes. Reasonable safeguards are used, although no online system can guarantee complete security.
Children’s Privacy
The store is intended for adults and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Shopify
Our store is hosted by Shopify, which processes customer information to provide its commerce services. Shopify’s own privacy materials explain its processing practices and available privacy rights.
Contact: info@thefillcollective.com